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Working with Multigenerational Teams: Complete Training Course

Level: All Levels

Audience: Professionals across the organization, from emerging leaders to executives

Prerequisite: None

Course Description

Today’s workplace brings together up to four generations, each with distinct values, communication styles, and expectations. Working with Multigenerational Teams is a practical, skills-focused course designed to help professionals collaborate more effectively across age groups.

In this course, you’ll learn how generational differences influence communication, motivation, leadership, and teamwork. Through real-world examples and actionable strategies, you’ll develop the skills needed to reduce conflict, improve engagement, and build inclusive, high-performing teams.

Whether you are a manager, team leader, HR professional, or individual contributor, this course equips you with tools to lead, communicate, and collaborate confidently in today’s diverse, multigenerational workplace.


Long term Live Course University of Tennessee

"Working with Multigenerational Teams – Complete Training Course   Learn proven strategies for communication, leadership, and collaboration across Baby Boomers, Gen X, Millennials, Gen Z, and beyond.

Learning Objectives

By the end of this course, learners will be able to:

  1. Identify key generational groups in the workplace and understand their core values, work styles, and expectations
  2. Recognize common communication challenges between generations and apply strategies to overcome them
  3. Adapt leadership and management approaches to motivate and engage multigenerational teams
  4. Build collaboration and trust across age-diverse teams
  5. Reduce workplace conflict caused by generational misunderstandings
  6. Apply inclusive practices that support knowledge sharing and mutual respect
  7. Strengthen team performance by leveraging the strengths of each generation


CURRICULUM

One PDC for SHRM-CP® or SHRM-SCP® recertification activities.

$149
Knoxville Happiness Coalition is recognized by SHRM to offer Professional Development Credits (PDC) for SHRM-CP® or SHRM-SCP® recertification activities.